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A recent unexpected cancellation of a flight to depart Chicago’s O’Hare airport left me sitting in the airport for 12 hours, without any particular effort to assist me or a single apology from anyone on the airline’s staff.  At this morning’s doctor’s appointment, the receptionist spoke shortly and gruffly when I checked in.

These experiences have left me thinking, where has customer service gone?  I want to feel valued and...

CEI is proud to announce our latest wind-powered customer – FatCow!  It has been fun to work with this creative web-hosting services company to help them get signed up for wind energy and promote their commitment. 

Their commitment to wind-generated RECs for their website services and data centers makes for a unique and exciting twist to the humor, down-to-earth language and eye-catching graphics on their website. 

Driven...

My high school’s Green Campus Initiative recently added an impressive piece of hardware. The Lawrenceville School’s sustainability program includes a LEED certified building, biodiesel production facilities and vehicles, and an organic vegetable garden that helps to feed the campus. In January, the school purchased something called an in-vessel digester, a food waste mixer that turns food waste into mulch. The alumni newsletter recently...

Earlier this month, Google announced that they would no longer be mowing the grass/brush on sections of their Mountain View, California campus by conventional methods.  Instead, they will be opting for something(s) that have seen very little face time on the California Tech Circuit up to this point…goats.

That’s right, Google is employing 200 goats from herder/land management company/livestock temp agency California Grazing to “mow” the...

Members of the Community Energy team recently attended a ribbon cutting ceremony to unveil a solar photovoltaic (PV) system at The Goodwin Memorial Branch of the Hartford Public Library in Hartford, Connecticut.   The 8-kW solar system is the first installation of the 10 kW the City has earned through the Connecticut Clean Energy Communities program and is valued at approximately $80,000.

This installation is the result of the...