A recent unexpected cancellation of a flight to depart Chicago’s O’Hare airport left me sitting in the airport for 12 hours, without any particular effort to assist me or a single apology from anyone on the airline’s staff.  At this morning’s doctor’s appointment, the receptionist spoke shortly and gruffly when I checked in.

These experiences have left me thinking, where has customer service gone?  I want to feel valued and...

CEI is proud to announce our latest wind-powered customer – FatCow!  It has been fun to work with this creative web-hosting services company to help them get signed up for wind energy and promote their commitment. 

Their commitment to wind-generated RECs for their website services and data centers makes for a unique and exciting twist to the humor, down-to-earth language and eye-catching graphics on their website. 

Driven...